ConQuest Adventures Ltd Booking Terms & Conditions
Please note that we require ALL clients to be fully vaccinated before joining our tours.
A 50 % is required 4 weeks before the intended tour departure at the time of booking with the balance to be settled 14 days prior to the Safari. If a reservation is made within 14 days of departure, the entire amount must be paid at the time of confirmation.
There is a 50% of cancellation fee within 14-21 days and a 100% cancellation fee within 48 hours to the commencement of the safari. We reserve the right to deduct all expenses incurred from any money paid.
If you wish to cancel your holiday you must notify ConQuest Adventures Ltd in writing as soon as possible. Your notice of cancellation is only effective when it is received in writing. In such case the following cancellation charges will be payable:
Alteration of Tour
The right is reserved to alter any route or arrangement to cancel the operation of any scheduled tour should the conditions necessitate.
Transfer of Booking
In the event you are unable to travel due to extraordinary circumstances, we may transfer your booking to another party provided the arrangements remain the same and if the service providers ( airlines, hotels, etc ) are all ready to accept the transfer.
Mode of Payment
All prices are quoted in US dollars. You may pay by cash or traveler’s cheque to ConQuest Adventures Ltd. Foreign Currency Cheques and payment by credit card may be accepted subject to bank charges with prevailing rates based on local currency. Cheques and TCs may incur Manager’s Discretion service charges.
The costs quoted are inclusive of all transportation as per the itinerary, park entrance fees, permits where applicable, and driver’s allowances and full board accommodation
You are advised to buy travel insurance through your agent before coming to Kenya, but local evacuation coverage is available in the unlikely event of a medical emergency while out in the bush. Clients are advised to acquire adequate medical insurance coverage prior to any tour (including evacuation cover in the event of an emergency), complete repatriation insurance in the unlikely case of death during the tour, expenses related to testing positive for Covid (or any other illness, injury) during the trip, such as extra hotel expenses, extra transport expenses, quarantines in the country
All bookings are accepted on the specific conditions of ConQuest Adventures Ltd. Our guides act as representatives of ConQuest Adventures Ltd in all matters related to hotel/lodge accommodations, tour, transport, etc, but are not liable for injury, delay, loss, or damage of equipment in any manner whatsoever. ConQuest Adventures Ltd’s liability to clients carried in our vehicle is governed by the respective laws of our country.
Complains / Refunds
If the client has a complaint/refund query about any aspect of his/her holiday it should be reported immediately to ConQuest Adventures Ltd. There will be no refund on unutilized services.
The expression “force majeure” means any event that the company could not have foreseen or avoided even with all due care. Such events may include war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, government action, and all similar circumstances outside the company’s control. In these circumstances the company shall not be liable to pay any compensation or otherwise be responsible for any expenses or losses you incur where the company is forced as a result to cancel, delay, curtail or change your birding tour arrangements in any way or where the performance or prompt performance of the company contractual obligations is prevented or affected.