+254 735 204 519 info@conquestadventures.co.ke
+254 735 204 519 info@conquestadventures.co.ke

Booking Terms and Conditions

ConQuest Adventures Ltd Booking Terms & Conditions

A 50 % is required 4 weeks before the intended tour departure at the time of booking with the balance to be settled 14 days before the Safari. If a reservation is made within 14 days of departure, the entire amount must be paid at the time of confirmation.

A tour will only be considered confirmed and provisional bookings will only be made once a non-refundable deposit of 25% has been received by ConQuest Adventures Ltd for each participant.


There is a 50% cancellation fee within 14-21 days and a 100% cancellation fee within 48 hours of the commencement of the safari. We reserve the right to deduct all expenses incurred from any money paid.

Cancellation Policy

If you wish to cancel your holiday you must notify ConQuest Adventures Ltd in writing as soon as possible. Your notice of cancellation is only effective when it is received in writing. In such case, the following cancellation charges will be payable:

  • If canceled out of 60 days, the full deposit will be forfeited.
  • If canceled 60 days and under, 100% cancellation charges will apply
  • The unused portion of any Safari or Tour is not refundable.
Alteration of Tour

The right is reserved to alter any route or arrangement to cancel the operation of any scheduled tour should the conditions necessitate, but not limited to road maintenance, adverse weather conditions, closure of lodges,

Transfer of Booking

In the event you are unable to travel due to extraordinary circumstances, we may transfer your booking to another party provided the arrangements remain the same and if the service providers ( airlines, hotels, etc ) are all ready to accept the transfer.

Mode of Payment

All prices are quoted in US dollars. You may pay by transferring the quoted amount to our Bank details which will be provided after agreeing on the itinerary and pricing.

Tour Cost

The costs quoted are inclusive of all transportation as per the itinerary, park entrance fees, permits where applicable, and driver’s allowances and full board accommodation

Traveling Insurance

You are advised to buy travel insurance through your agent before coming to Kenya, but local evacuation coverage is available in the unlikely event of a medical emergency while out in the bush. Clients are advised to acquire adequate medical insurance coverage before any tour (including evacuation cover in the event of an emergency), complete repatriation insurance in the unlikely case of death during the tour, and expenses related to  any other illness, or injury during the trip, such as extra hotel expenses, extra transport expenses, quarantines in the country


All bookings are accepted on the specific conditions of ConQuest Adventures Ltd.  Our guides act as representatives of ConQuest Adventures Ltd in all matters related to hotel/lodge accommodations, tour, transport, etc, but are not liable for injury, delay, loss, or damage of equipment in any manner whatsoever. The respective laws of our country govern ConQuest Adventures Ltd’s liability to clients carried in our vehicle.

Complains / Refunds

If the client has a complaint/refund query about any aspect of his/her holiday it should be reported immediately to ConQuest Adventures Ltd. There will be no refund on unutilized services.

Force Majeure:

The expression “force majeure” means any event the company could not have foreseen or avoided even with all due care. Such events may include war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, government action, and all similar circumstances outside the company’s control. In these circumstances, the company shall not be liable to pay any compensation or otherwise be responsible for any expenses or losses you incur where the company is forced as a result to cancel, delay, curtail, or change your birding tour arrangements in any way or where the performance or prompt performance of the company contractual obligations is prevented or affected.

Bird Pishing

Our guides employ and encourage the sensible use of pishing, owl imitations, and playback at times, but only if they feel comfortable doing so under the circumstances. They may want to show you as many birds as they can, but first and foremost they’re conservationists. They never use playback for certain species or at certain times of the year and will prevent you from doing so if they feel it has the potential to cause disturbance to sensitive bird species. They think that they have a sensible, balanced approach to this loaded issue, and They are always willing to listen to your opinion and work with you to reach our mutual goals


Smoking in the tour vehicle is strictly not allowed. If you do smoke, kindly be considerate and move away from other clients.